Notes from the line.

Operator-tested writing on hospitality SOPs, AI prep forecasting, gamified compliance, and the realities of running multi-location and seasonal operations. Written for people who actually run kitchens.

Notes from the line.

Operator-tested writing on hospitality SOPs, Al prep forecasting, gamified compliance, and the realities of running multi-location and seasonal operations. Written for people who actually run kitchens.

8 Mins

Why your Saturday forecast is wrong (and what to do about it).

Most operators forecast Saturday by averaging the last four Saturdays. It works until it doesn’t — and the day it doesn’t, you’re 60 covers short and a vendor away from disaster. Here’s how to forecast like the system, not the spreadsheet.

Dani Reyes

Co-founder • ex-Exec Chef, Hudson House

Industry Research

6 Mins

The Manager Report We’d Send Ourselves In 2017

Charts everywhere. Endless numbers. Flat KPIs stacked on top of each other. Maybe a few color-coded graphs to make things feel “data-driven.”

James Moreno

AI Forecasting

8 Mins

Why Your Training Binder Didn’t Survive March

A thick training binder sitting in the office, full of printed procedures, onboarding checklists, food safety rules, and operational standards.

James Moreno

Gamification

10 Mins

The 14-Day Window: How Seasonal Venues Plan Their Hardest Week

For seasonal venues, forecasting isn’t just important — it’s survival. Resorts, festival locations, beach bars, summer restaurants, and event-driven venues don’t have the luxury of “steady business.”